Reference

Privacy Policy at kenzo168 login

When you open an account with us, we keep your personal information secure and use it only for what you've authorised.

Data collected only for account & paymentEncrypted storage for all personal infoYour rights to access, change or delete
Explore the lobby Read FAQ
kenzo168 login Privacy Policy at kenzo168 login
CONTACT & REQUESTS

How to Manage Your Privacy

Privacy Request Email Send a data-access or deletion request to our support team. Include your account email and what you're asking for. We respond within 14 days with the data we hold or confirmation of removal.
Live Chat Support Open our live chat in the lobby between 08:00–02:00 every day. Our team can explain what data we're using, update your contact details or process account deletion requests on the spot.
Account Settings Visit your account page to change your email, phone number or password whenever you want. Withdrawals and payment method updates appear here too, so you stay in control of your information flow.
HOW WE PROTECT YOU

Data Security and Your Rights

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.2 encryption. Payment information for DANA, OVO, GoPay and QRIS is encrypted at rest and never exposed to third parties outside our payment processor.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can disable non-essential cookies in your browser settings without affecting account access or withdrawals.

Data Retention

Account information is retained as long as your account is active and for two years after you delete it, where local law permits. Game history and transaction logs are kept for seven years to comply with verification and dispute-resolution rules.

Account Deletion

Request permanent deletion through live chat or email. We remove your personal data from active systems within 30 days, though archived transaction records stay for legal compliance reasons.

Third-Party Sharing

We share data only with payment processors (for DANA, OVO, GoPay and QRIS transactions), identity-verification providers and fraud-detection services. We do not sell your data to advertisers or brokers.

Policy Updates

When we change this policy, we notify you by email and update the date at the bottom of this page. Continued play after a change means you accept the new terms; you can delete your account if you disagree.

Your Privacy Questions Answered

We delete active personal data within 30 days of your request. Game logs and payment records stay archived for seven years where local law permits, so we can handle disputes or fraud claims. Identity verification documents are securely destroyed after two years.

Yes. We never store your full payment credentials. When you deposit or withdraw, your details go directly to the payment processor over encrypted channels. We only keep a reference ID linking the transaction to your account, not the actual account numbers.

Absolutely. Contact our support team via live chat or email with your account details. We send you a complete data file — your personal info, account history, transaction logs and any verification documents we hold — within 14 days, where local law permits.

We only share data with payment processors, fraud-detection services and identity-verification partners. We never sell your information to marketers, brokers or third-party advertisers. Our processors sign strict confidentiality agreements.

Game history and transaction logs stay in our system for seven years. This protects both of us — we can investigate disputes, detect patterns and comply with verification rules. Personal contact details are deleted two years after account closure.

We use essential session cookies to keep you logged in and remember your lobby position. Analytics cookies help us see how you navigate games so we can improve speed and layout. You can disable non-essential cookies in your browser; it won't affect gameplay or withdrawals.

Your account information and game logs are stored on servers in data centres that meet international encryption and access-control standards. Backups are held in geographically separate locations to protect against data loss. Depends on local law whether we operate within Indonesia or overseas infrastructure.

Related Pages

kenzo168 login Indonesia Register kenzo168 login Casino FAQ kenzo168 login Login